BPS (Suisse) – New Technologies for training in the bank

The collaboration between eLab and BPS (Suisse) began in january 2008 with the aim of introducing some eLearning activities in the bank’s training activities and this for allowing the bank to reach three main goals:

  1. Increase the flexibility of the training activities, with a contents’ personalisation and an higher flexibility in time and space for the learners.
  2. Provide a tool helping the Human Resources to follow the learners in their training path and to monitor the training activities.
  3. Reduce time and costs due to the displacement, compared to the in-presence training (transport, accomodation, meals, time and teachers).

At this purpose, eLab proposed two complementary technologic solutions: a Learning Management System (Moodle) and the portable Playstation of Sony.

Some courses on various topics were developed on Moodle, including a “finance basics course” (based on the Banking Today course developed by the Associazione Svizzera dei Banchieri), a course on anti-money laundering and another course on the bank’s new products for clients. In addiction to specific contents, some self-assessment exercices and some communication and collaboration tools for learners and tutors were implemented. On the PSP we implemented quick to use contents for reviewing the learned concepts with animations, game-exercices and videos.

Partners BPS (Suisse)
eLab staff Stefano Tardini
Silvia De Ascaniis
Goran Josic (IT)
Additional Resources Presentation eLearning per la formazione in banca: l’esperienza dell’eLab con la BPS (Suisse) (italian)
eLearning in a bank setting: the case of BPS (Suisse), paper presented at the Red-Conference